Every engagement follows the same operational rhythm. We adapt the depth, but the structure stays the same — because that's what keeps Amazon brands running predictably.
We start with a structured walkthrough of your current setup: SKUs, suppliers, marketplaces, freight partners, account health metrics, and the systems you're using to manage them. The output is a written audit identifying the highest-leverage operational gaps.
We get controlled, scoped access to your Seller Central account, your supplier communications, and your freight forwarding portals. Confidentiality and data-handling are formalised in writing. From here on, we operate as an embedded part of your operations team.
We build a live demand forecast against your historical sales data, current stock-on-hand, and lead times by SKU. Reorder recommendations are reviewed with you on a defined cadence — usually weekly for fast movers, monthly for the long tail.
Once a PO is approved, we coordinate directly with your manufacturer in China — production timelines, pre-shipment inspections, carton specifications, and document preparation. We then book and track freight through to port of arrival, manage customs documentation, and hand off to your destination 3PL.
FBA shipment plans are created, labels generated, and the prep partner is briefed. We monitor inbound performance until each unit is received and active in FBA — and chase any discrepancies before the claims window closes.
Day-to-day, we monitor account health, listing accuracy, stranded inventory, and reimbursement opportunities. You receive a weekly operational summary and a monthly profitability review. When something needs your input, we surface it clearly with a recommendation attached.
How we run the engagement day-to-day, and what you should expect from working with us.
Our team is structured to provide accessible coverage across UK business hours, with on-call response for urgent operational issues outside of those hours.
Supplier pricing, cost structures, inventory forecasts, sales data, account credentials — all are handled under formal confidentiality, indefinitely.
Every spreadsheet, forecasting model, and operational document we build for you remains your property. If you ever leave us, you take everything with you.
We do not work with directly competing brands in your category without written approval. If a potential conflict arises, we disclose it immediately.
Monthly retainer based on scope, with 60 days written notice on either side. Ad-hoc projects available for specific operational deep-dives.
Every engagement is governed by UK law, with clear documentation of scope, deliverables, and IP ownership.
The Discovery & Operational Audit is the starting point of every engagement. Reach out and we'll schedule one.
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